Tech support tales show that novice users have immense problems using the Internet : Analysis

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Article \|	Tech support tales show that novice users have immense problems using the Internet http://www.useit.com/alertbox/9704a.html
Date \|	01 Apr 1997
Words \|	1,031

Back Links \|	3
Usenet Links \|	none

Page Links \|	3
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